By purchasing any item from Automation Republic it is implied that the customer has read and agreed to the following Terms and Conditions.
Automation Republic reserves the right to deny an order that does not agree or comply with the following statements and/or company policies:
Automation Republic will not give or sell any information regarding a customer's account to another party. Automation Republic does collect customer information for account registration and purchasing. Credit card information is always collected on a secure page. Customer privacy is always our utmost priority.
Automation Republic will accept orders via the website, phone, email, and physical mail. Automation Republic only accepts direct payments into our account via electronic fund transfer (EFT). Automation Republic does not accept any cheques and only accepts direct payments into our account via electronic fund transfer (EFT). Some items may list an estimated shipping time upon payment clearance. This is only an estimate. The actual shipping time may vary from the estimate. The time frame for shipping is also governed by the clearance time for the form of payment used. Orders made by credit card usually ship the following business day. Automation Republic will not tolerate credit card fraud or fraud associated with the payment of a mail order. Criminal charges will be filed with local authorities, and the guilty party will be prosecuted.
Automation Republic ships with various shipping companies. During checkout, please fill in all required fields and verify that your address is correct. We will only ship on business days (Monday–Friday). All shipping charges may vary from published rates due to handling charges incorporated into the shipping cost. Items ship only after payment clears. ALL goods are EX-works unless otherwise indicated in writing.
All items on our website are covered under the manufacturer's warranty against defects in material and workmanship. The customer will have to contact manufacturers directly for such service. If applicable, Automation Republic will repair or replace defective merchandise at our discretion. The customer is responsible for related shipping charges. The warranty does not cover defects due to incorrect installation of the product. We do not accept any liability for damage resulting from unsuitable or incorrect usage, incorrect installation or operation by the customer or third parties, natural wear and tear, or incorrect or negligent handling.
For all legal transactions with the company Automation Republic, the following conditions shall be solely authoritative, unless alternative agreements are to be made in writing with the customer. Orders as well as verbal agreements shall only be acknowledged by Automation Republic if confirmed in writing. Alternative conditions concerning the customer shall only be effective if it is acknowledged in writing by Automation Republic. If individual agreements were made with the customer deviating from these conditions, the validity of the terms of business not concerned in these agreements shall not be affected. If guidelines with regards to processes and safety, standards and conditions exist for the business area relating to the customer, the customer shall be required to communicate these guidelines to Automation Republic, even if Automation Republic does not openly request the customer to do so. In case of violation of this requirement of communication, the customer shall be responsible for all disadvantages accruing therefrom concerning Automation Republic. Should individual provisions of the terms of business be or become invalid, they shall be substituted on the basis of these terms and conditions and legal stipulations by provisions which correspond to the purpose of the contract. The validity of the other provisions shall thus not be affected. Notices in writing shall be regarded as received by the customer if, according to the fixed course of mail, the notice was sent to the last known address of the customer. This shall also be applicable if the envelope was processed as undeliverable. The receipt shall be deemed effective if a print or a signed copy of the document sent is in possession of Automation Republic, which shows the dispatch. The rights of the customer resulting from the legal transaction concluded with Automation Republic shall be non-assignable. A cancellation, modification or supplement of the agreement with the customer, in addition to renouncing this formal requirement, shall require the written form and signature by both parties to the contract. Purchase orders that have been placed and paid for in advance are binding and, if cancelled, may be credited to the customer's account at our discretion (dependent on the hardware that was ordered), and not refunded, unless cancelled within 4 working days from order placement and/or payment.
Photos and data in business documents, catalogues, brochures, etc., only contain approximate values. These shall be binding only if it is agreed upon clearly in writing with Automation Republic. Automation Republic shall be entitled to modify models, designs or their equipment. In case an order is not placed with Automation Republic, all documents of the offer, including drawings and sketches, will remain the intellectual property of Automation Republic. All intellectual property shall be returned immediately without the customer being permitted to make copies or transcripts of these documents. The customer will be liable for any damages incurred due to the breach of this clause. Subsequent requirements not contained in the original offer (basic offer) prepared for the customer shall call for a new offer to be made by Automation Republic. Only if this offer is accepted shall Automation Republic be required to carry out the additional requirement. This shall also be applicable in case of subsequent modifications of the original offer. Automation Republic shall reserve the right in any case to make a new offer for the entire work, including the original offer.
The prices of Automation Republic shall be valid as from the primary office of the company. The prices do not include costs for dispatch, packaging and transportation insurance. All prices indicated in the business documents of Automation Republic are net prices and exclude value-added tax. In the case of hardware and standard software prices, the validity of the prices shall be applicable on the respective day of delivery. In case of development software, Automation Republic shall be entitled, in projects of major duration, to adjust the prices for services to the hourly rates as applicable by Automation Republic. In case of hardware, the payment has to be effected exclusively upon, alternatively prior to, delivery.
Invoices sent by Automation Republic shall be payable upfront and prior to order and delivery. For payments received late, default interest at a rate of at least the CPI index plus 4% according to the Standard Bank of South Africa shall be charged, subject to further claims. Delays in payment or founded doubts with a view to the creditworthiness of the customer shall entitle Automation Republic to rescind from obligations of delivery. If the delivery cannot be carried out for reasons which are the customer's responsibility, the payment period shall not be prolonged. The payment term in this case shall start with the notification of the readiness for delivery by Automation Republic. If the customer does not pay the invoice or a variety of invoices in time, the loss of the due date with regards to the entire payable claim of Automation Republic occurs in such a way that the entire unsettled claim shall become immediately payable, irrespective of which payment terms were granted with regards to individual partial sums by agreement or by acceptance of bills of exchange. The withholding of payments due to damages, claims or set-off with counterclaims of the customer not clearly accepted by Automation Republic shall be excluded. If the customer has difficulties in payment (loss of value, decrease of property, means of payment without coverage, protest of bill of exchange or cheque carried out, seizure, insolvency proceeding, bankruptcy etc.) the entire amount of the invoice from the subject delivery plus any other pending claims shall be due for immediate payment without notice. In such cases Automation Republic shall be entitled at any time to take back the goods delivered at the expense of the customer and to utilise them in the best possible way without releasing the customer from the responsibility to fulfil the agreement or without the customer being able to claim damages due to non-compliance. Prior to the delivery being carried out, Automation Republic shall be entitled to terminate the contract if the customer's solvency appears to be reasonably doubtful. The same holds true if Automation Republic receives negative information from a reliable party on the creditworthiness of the customer. Purchase orders that have been placed and paid for in advance are binding and, if cancelled, may be credited to the customer's account at our discretion (dependent on the hardware that was ordered), and not refunded, unless cancelled within 4 working days from order placement and/or payment. In case of new customers, Automation Republic shall reserve dispatch by cash on delivery. Furthermore, in case of delay, except for the collection charges accruing in our company, the customer shall pay all costs, expenditures, cash expenses and in particular the lawyer's costs accruing due to the delay of payment in accordance with the tariff as between the attorney and their client. The tariff will be determined by the mandate signed with the Automation Republic attorney of record. Irrespective of any declarations of dedication with different wording, Automation Republic shall be entitled, in case of a title of execution or during an execution procedure, to use incoming amounts of money at their own discretion to cover lawyer's expenses etc. and only finally for interest and principal amounts. The agreed payment terms are valid as long as the economic circumstances of the customer do not change. In case the rating of the credit insurance company of Automation Republic gets worse, the payment terms have to be renegotiated.
The goods delivered shall remain the property of Automation Republic until complete payment is made of the purchase price (work remuneration), including all ancillary costs and/or until the redemption of any bills of exchange or cheques given for payment. The acceptance of cheques or bills of exchange shall therefore not affect the reservation of title agreed. The reservation of title with a view to the subject goods shall be applicable as well as for claims from other deliveries and thus shall remain until all claims to which Automation Republic is entitled with regard to the customer are paid entirely, irrespective of which delivery they are derived from. The customer shall be entitled to sell the goods within the framework of regular business operations. Each seizure or mortgage of these goods in favour of third parties is excluded without the consent of Automation Republic. The seizure of the goods must be notified to Automation Republic immediately. In case of sale, the following supplement shall be applicable: the goods delivered shall remain the property of Automation Republic until the full payment of all claims is made to Automation Republic in relation to the customer. The authorisation to sell the goods during regular business operation shall be cancelled upon the suspension of payment of the customer and/or the application to open a bankruptcy or settlement procedure on the property of the customer. In such a case, the customer shall be entitled to hand over the goods under reservation upon the first request of Automation Republic. The revocation or request for handing over the goods under reservation by Automation Republic shall not mean a termination of the contract. The customer thus assigns their claims from a resale of the goods under reservation to Automation Republic. Automation Republic shall not collect the claim assigned as long as the customer is in compliance with their responsibility for payments. However, the customer shall be required to notify third-party debtors to Automation Republic upon request and to notify them of the assignment. The customer shall also be required to record the assignment in their books. The customer shall be entitled to collect the claims concerning third-party debtors as long as the former is in compliance with the payments and no instruction to the contrary was given to the former by Automation Republic. A seizure or mortgage of the goods under reservation or the claims assigned shall not be admissible. The reservation of property shall also exist if individual claims are included in a current invoice and the balance is drawn and recognised, unless the balance is equilibrated. The customer shall notify Automation Republic immediately of the suspension of payment and at the same time send a list of all goods under reservation of title and a list of claims to third parties of the resale of the goods under reservation.
The delivery time indicated shall not be binding. If delivery has been agreed to be binding, Automation Republic shall only be delayed if the customer has set a period of grace in writing of a minimum of ±54 weeks. The customer shall be entitled to a right of termination in case of delay in delivery only if Automation Republic cannot give a binding promise of delivery within the period of grace. Claims against Automation Republic for delays in delivery cannot be derived against Automation Republic. Force majeure of any kind, attributable to acts, events, non-happenings, omissions, accidents or acts of God beyond the reasonable control of such party (including, but not limited to, acts of state, strikes, lock-outs, shortage of labour, civil commotion, riots, war, threat of or preparation for war, breaking off of diplomatic relations, fire, explosion, sabotage, storm, flood, earthquake, fog, subsidence, pestilence or epidemic, machinery breakdown, failure of plant or collapse of structure, voluntary or mandatory compliance with any direction, request or order of any person having or appearing to have authority, inability to obtain suitable raw material, equipment, components or transportation, or any other cause or contingency beyond the control of that party, unforeseen difficulties, also those caused by the specific manufacturing process, delivery delays of the sub-suppliers, operational restriction, authority measures and other unforeseen obstacles during manufacturing or delivery, at Automation Republic or the re-suppliers) shall entitle Automation Republic to exceed the delivery times or withdraw the contract entirely or in part without the customer having a claim to redelivery or damages. Automation Republic shall reserve the right to make partial deliveries. In case of delay in acceptance of the customer, Automation Republic shall have the right to withdraw the contract or request damages after setting a period of grace of a maximum of 30 days. If the prerequisites to be complied with by the customer for the delivery are not established as required by the contract, any delivery terms shall not elapse and any agreements on conventional or other contractual fines shall be null and void. If, during the implementation of a project, delays result for which Automation Republic is not responsible, Automation Republic shall be informed immediately of them by the customer. In such a case, delivery times shall be agreed again; delivery terms agreed upon until then shall be null and void. If an installation cannot be terminated within a foreseeable period of time due to process, mechanical, electrical or other reasons for which Automation Republic is not responsible, Automation Republic shall be entitled to request the full fund of the expenses carried out until then according to the agreement with the customer. Furthermore, Automation Republic shall, in such a case, be entitled to declare the rescission of the contract if the problems that occurred cannot be solved within an adequate period of time. Industries around the world continue to face supply chain disruptions; ongoing material shortages are also substantially impacting lead times and procurement costs.
The risk shall pass to the customer the moment in time the dispatch leaves the Automation Republic location or one of Automation Republic's distribution centres. If the dispatch or the delivery is delayed upon request of the customer, Automation Republic shall be entitled to charge the customer, starting one month after the readiness for delivery was notified, a warehouse fee amounting to 5% of the invoice for each month it is delayed. Further claims by Automation Republic shall not be affected by this. Once the consignment ready for operation has left the company of Automation Republic, and if a delivery with freight was agreed to be paid, the risk during delivery or installation shall pass to the customer. Packaging shall be carried out with utmost care. Dispatch shall be at the discretion of Automation Republic. The consignment shall be insured by Automation Republic against breakage, transport and fire damage at the expense of the customer. The goods shall be checked immediately for transport damage. If the goods arriving at the customer have been damaged during transportation, the customer shall record this damage on the proof of delivery and inform Automation Republic within 5 working days. The time for notifying hidden transport damage shall also be applicable within 5 days. The installation and the trial operation of the goods delivered by Automation Republic are subject to a provision to be stipulated separately. If the dispatch or the delivery is delayed upon request by the customer, the risk for the time of delay shall be passed to the customer in both cases as from the day of the readiness for delivery; however Automation Republic shall be required to arrange for insurance on the customer's request and at their expense.
Upon request of the customer, Automation Republic shall carry out the installation and start-up of the devices and equipment supplied by Automation Republic, against refund of the travel and subsistence expenses as well as the expenses for working times. Travelling and waiting times shall be calculated as working time. The permits required by authorities for installations and the operation of plants shall be provided by the customer. During all work, experts of the customer shall be present for surveillance.
Unless expressed and agreed in writing in the contract, Automation Republic shall not be obliged to instruct or train the purchaser (ordering party) in the use of the software. If the purchaser (ordering party) requests instruction and training for the software delivered, the costs derived therefrom shall be borne separately by the ordering party. The training or instruction shall be carried out in the company facilities of Automation Republic.
The customer needs to take note that it is not possible to create software with the intention that it works without defects in all applications and combinations. As a result, the subject of the contract only includes software which, most of the time, is usable according to the program description and the instructions for use. Therefore, Automation Republic shall not be liable for the absence of defects of the software. Automation Republic presumes that the customer acts in accordance with the respective safety provisions at the plant; that cabling was tested and is completely operative; that the plant is mechanically and electrically prepared, tested and operative; and that only qualified personnel are used for all work at the plant by the customer. The customer shall make arrangements to ensure that regular times are available during which Automation Republic is able to work at the plant. The customer shall also ensure that Automation Republic is able to carry out work at the plant outside the regular operating times of the customer, if this is required for the progress of the project. Unless clearly agreed, Automation Republic is not the general contractor for an overall project and hence shall not be liable for the functioning of the overall project (work) and/or for the overall coordination, especially for procedural techniques, cabling and mechanical or electrical processes. Automation Republic shall take over the liability of the electronic control part to be provided by them only if it is the same or similar technology and fully operative according to par. 1 of this item of the agreement. The place of the fulfilment of the warranty shall always be the place of business of Automation Republic and/or a company location of Automation Republic. Expenses and travelling costs in connection with the fulfilment of warranty claims shall therefore be borne by the customer. Within 12 months after the day of delivery and/or acceptance and/or passing of risk, Automation Republic shall provide warranty for the lack of properties promised and/or detectable and hidden defects in such a way that, according to the discretion of Automation Republic, the goods shall be improved subsequently, or defect-free goods shall be subsequently supplied free of charge. Any claims of the customer exceeding such measures for any legal reason whatsoever, particularly for conversion or reduction, shall be excluded. If defects concern manufacturing or material parts which are not produced within Automation Republic's own production, the warranty of Automation Republic is limited to claims to which Automation Republic is entitled due to the relevant agreement with the respective producer or supplier. Other claims of the customer in such cases shall be excluded. The goods shall be examined immediately after delivery. The customer shall communicate defects within 30 days from the receipt of the goods, indicating the details in writing; otherwise, the claim for warranty shall be lost. A complaint with regard to hidden defects shall be filed immediately after their discovery. If the complaint regarding defects is not filed or not filed in time, the goods shall be deemed approved. The assertion of warranty or damage claims, as well as the right to evasion on the ground of error due to defects, shall be excluded in such cases. The customer shall always prove that the defect existed during the time of handover. Automation Republic shall be required to make subsequent improvements or redelivery within the warranty stipulated only if the customer has fulfilled their own contractual responsibility. Damage claims of the customer shall expire in all cases if the customer has carried out manipulations in the hardware without previously consulting or having written permission from Automation Republic. This shall also be applicable if the customer has changed, treated or processed the goods inadequately. Warranty is not provided for used goods; therefore, this provision is also applicable for software. It is not always possible to unconditionally back up the software of the control system because software sources are not always located on the machine controller. Automation Republic does not guarantee that backed-up software will work on new controllers.
Goods delivered regularly by Automation Republic shall generally not be taken back. If a return is agreed upon against provision of a credit, a return slip with the following data is to be attached to the consignment: article number, designation of article, invoice number and invoice date at which the delivery was carried out originally. The costs for the return of consignments have to be borne by the customer, including all transport and shipping costs. The return shall not entitle the customer to reclaim the invoice amount. Instead, the customer shall wait for Automation Republic to credit their account. In case of a return according to the contract, Automation Republic shall calculate a processing rate based on 15% of the goods' value for checking the goods returned. A return of the goods, possibly agreed upon, shall always be carried out under the condition that the goods are undamaged and without defects. Any necessary repair work shall be taken on by the customer.
The liability for material damage suffered by a manufacturer from a product error shall be excluded for all parties participating in the production and distribution of the contractual product. When passing on this product, the customer shall be required to transfer this exclusion from liability. If they fail to do so, they shall be liable for all disadvantages accruing therefrom with regard to Automation Republic. Claims for damages of any kind (damage of non-fulfilment, damage of delay, damage of consequential defects, damage due to contractual liability and liability in tort) as well as recourse claims of any kind shall be excluded unless the circumstances causing the damage were caused by intention or gross negligence on the part of Automation Republic. Excluded from the product liability are claims for damages or consequential damages for delivered goods which have been used as a part of / as fitting of / as equipment of aircraft. This also applies respectively if Automation Republic is the only professional, particularly if, on the part of the customer, not all measures were taken to exclude cases of damage. If the plant has already been accepted, the customer shall prove, in the case of subsequent occurrence of defects, that these defects had already existed during delivery. This provision of the responsibility of proof shall also be applicable accordingly with possible warranty claims of the customer.
As far as Automation Republic have developed hardware or software at the order of the customer, Automation Republic shall be entitled to also disclose this hardware and software to other persons if the customer has accepted the expense for development. In the absence of an agreement to the contrary, software shall be granted only in the form of a license. Automation Republic shall reserve all rights, especially the copyright, in the hardware and software developed by them. The offer drafted by Automation Republic, as well as all documents in connection with this offer (drawings, sketches, etc.) shall remain the property of Automation Republic and shall be treated in confidence by the customer as a business secret of Automation Republic. Handover to third parties is not allowed. In case of violation, the customer shall pay a conventional fine of 10% of the order sum and all damages incurred by Automation Republic.
General terms and conditions for the Automation Republic website — Automation Republic Technologies (Pty) Ltd. The products and services (collectively, the "Products and Services") offered by Automation Republic Technologies (Pty) Ltd through its website are made available subject to the following Terms and Conditions. By using this website, you agree to be bound by, and to comply with, these Terms and Conditions and any further Terms & Conditions that Automation Republic Technologies (Pty) Ltd may prescribe from time to time.
All content included on this website, such as text, graphics, logos, button icons, images, databases and software, is the property of Automation Republic Technologies (Pty) Ltd or its content sponsors and is protected by South African copyright laws. The compilation of all content on this website is the exclusive property of Automation Republic Technologies (Pty) Ltd and its sponsors and protected by South African and international copyright laws. Without derogating from the above, Automation Republic Technologies (Pty) Ltd authorises you to view, copy, download to a local drive, print and distribute the content of this website, or parts thereof, provided that: (1) such content is used for information purposes; (2) such content is used for non-commercial purposes. You are expressly prohibited from incorporating any of the material from this website in any other work, publication or website of your own or belonging to another.
The information, content, services and materials published on this website, including without limitation, text, graphics and links, are provided on an "as is" basis. Automation Republic Technologies (Pty) Ltd makes no representations or warranties of any kind, express or implied, as to the operation of this website or the accuracy, correctness or completeness of the information, contents, materials, or products included on this site. Without limiting the generality of the aforegoing: (1) Automation Republic Technologies (Pty) Ltd does not warrant that this website will be error-free, or will meet any particular criteria of accuracy, completeness or reliability of information, performance or quality; and (2) whilst Automation Republic Technologies (Pty) Ltd has taken reasonable measures to ensure the integrity of this website and its contents, no warranty, whether express or implied, is given that any files, downloads or applications available via this website are free of viruses, Trojans, bombs, time-locks or any other date or code which has the ability to corrupt or affect the operation of your system.
In no event shall Automation Republic Technologies (Pty) Ltd and its sponsors be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this website. Such limitation shall also apply with respect to damages resulting from the inability to use this website, the operational failure of this website, or for any information, data, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, delict, strict liability or otherwise, even if Automation Republic Technologies (Pty) Ltd and/or any of its sponsors has been advised of the possibility of damages.
Although reasonable steps have been taken to ensure the accuracy and completeness of the contents, data and information on this site, there may be instances where such information proves inaccurate or incomplete. Before placing any reliance on the data and information provided on this site, please consult the sponsors directly or approach your own professional advisors. You should take all reasonable steps to ensure and verify the accuracy of the contents, data and information obtained from this site. This website could include technical, typographical or other inaccuracies, and you are urged to contact your own professional advisors to confirm all information contained on this website prior to placing reliance thereon. Changes are periodically made to the information herein, and these changes will be incorporated in new editions of this website.
These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa without giving effect to the principles of conflicts of laws. You hereby consent to the exclusive jurisdiction of the High Court of the Republic of South Africa in respect of any disputes arising in connection with this website.
Automation Republic Technologies (Pty) Ltd is dedicated to maintaining the privacy of its online visitors and users. On this site, Automation Republic Technologies (Pty) Ltd does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. Any information collected is used solely by Automation Republic Technologies (Pty) Ltd and its business partners who are involved in the operation of this site for internal purposes. The Automation Republic Technologies (Pty) Ltd client lists are never sold to third parties, and we will not share personally identifiable information with third parties unless the person who has submitted the information has authorised us to do so, or if we are required to by law.
Should you violate these Terms and Conditions or any other rights of Automation Republic Technologies (Pty) Ltd, we reserve the right to pursue any and all legal and equitable remedies against you as the user. If a court should find that one or more rights or provisions set forth in these Terms and Conditions are invalid, you agree that the remainder of the Terms and Conditions shall be enforceable and that, to the extent permitted by law, the court shall give effect to the parties' intentions, as reflected in any such right or provision that has been declared invalid or unenforceable.
It is not always possible to unconditionally back up the software of the control system because software sources are not always only on the machine controller. Automation Republic does not guarantee that backed-up software will work on new controllers.
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